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Firefox profiles with arbitrary file paths

Junior Member
I'm having this problem, too, and nothing so far has fixed it. Neither .284 nor .285 has helped. I tried the bit about moving the OnePassword.sqlite file, and that didn't help. I've tried creating a new Firefox profile and it doesn't work there, either. The Chrome extension works fine for me, but all I ever get with Firefox is the "Connecting" counter.

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  • Community Moderator
    [quote name='mdavis' timestamp='1331735092' post='58799']

    I'm having this problem, too, and nothing so far has fixed it. Neither .284 nor .285 has helped. I tried the bit about moving the OnePassword.sqlite file, and that didn't help. I've tried creating a new Firefox profile and it doesn't work there, either. The Chrome extension works fine for me, but all I ever get with Firefox is the "Connecting" counter.

    [/quote]



    Can you send me a diagnostics report, please?



    [i]Help > Diagnostics Report > Export to File...[/i]



    stefan AT agilebits DOT com



    Thanks!
  • Junior Member
    [quote name='Stefan von Dutch' timestamp='1331798929' post='58821'] Can you send me a diagnostics report, please? [i]Help > Diagnostics Report > Export to File...[/i] stefan AT agilebits DOT com Thanks! [/quote]



    I've actually just managed to get it working, but I think you need to work on documenting this better or (preferably) fixing the problem.



    The problem in my case is that I keep my Firefox profile on a different drive (my C: drive is an SSD with limited space and I don't want the browser cache eating it up). I saw a reply somewhere that indicated that you don't support that, so I tried a new profile in the default location and it worked.



    I found a way to move the browser cache to a separate location from the profile, so that solved the biggest problem I had with keeping my profile on C:, but in general I'd like to be able to keep my user data on a different drive. I'd really prefer to see you find some way to get this working with profiles in non-standard locations.



    At the very least, there should be something somewhere more obvious to explain that the extension won't work if your profile's not in the default location.
  • edited March 2012
    hello, everyone!



    I am also experiencing this issue on:

    Windows 7 32bit (eng)

    Firefox 11

    1Password .286

    1Password's extension 3.9.0



    My Firefox's profile is stored on another logical drive (e:), but before upgrading to Firefox 11 it worked fine.

    I sent a diagnostics report to the email address Stefan provided.



    I hope this will be fixed. The problem occured on my work machine and I'm quite helpless without my passwords there <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' /> (and moving browser's profile to default location sadly is not an option)



    By the way, on my home Windows machine, where Firefox's profile is stored in default location, I have not experienced this issue.
  • I have the same problem. My firefox profile is stored on my d-drive and since I installed yesterday's update the 1Password-Plugin for firefox is no longer working. Today's update did not fix the problem.



    Windows 7 x64

    Firefox 11.0

    1Password 1.0.9.286

    1Password's Firefox extension 3.9.0





    I also generated a diagnostics report and sent it to the provided email address.
  • Community Moderator
    edited March 2012
    We support multiple Firefox profiles, but I'm afraid they need to be inside [i].\Documents and Settings\<username>\Application Data\Mozilla\Firefox[/i] (Windows XP) or [i].\Users\<username>\AppData\Roaming\Mozilla\Firefox[/i] (Windows Vista and Windows 7). We're working on a fix for this issue.
  • Community Moderator
    Version 1.0.9.287 is going to take another shot at this problem:



    https://agilebits.com/onepassword/win/release_notes



    Can you please download 1.0.9.287 and confirm the fix?



    Thanks!
  • 1.0.9.287 solved it! Thanks!
  • Social Choreographer
    Great news! Thanks for letting us know. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



    If we can be of further assistance, please let us know. We are always here to help!

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