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Strange cursor behaviour

Hi there,



I am a new 1Password user and over the past few days I have found that whenever I use the 1Password "button" in IE to choose a saved login, it causes my cursor to turn into a big cross, which appears to be some kind of snip and print tool (these are the options I get when I right click). It renders me unable to do anything that requires a cursor within the webpage itself and I have to shut down the browser in order to correct it.



I apologize if I am not explaining myself clearly...my brains are not particularly technologically advanced...lol



Have you seen this happening before and, if so, is there an easy way to correct it?



Thanks!!



Jen

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  • Community Moderator
    [quote name='JenMD' timestamp='1297828822' post='20681']

    Hi there,



    I am a new 1Password user and over the past few days I have found that whenever I use the 1Password "button" in IE to choose a saved login, it causes my cursor to turn into a big cross, which appears to be some kind of snip and print tool (these are the options I get when I right click). It renders me unable to do anything that requires a cursor within the webpage itself and I have to shut down the browser in order to correct it.



    I apologize if I am not explaining myself clearly...my brains are not particularly technologically advanced...lol



    Have you seen this happening before and, if so, is there an easy way to correct it?



    Thanks!!



    Jen

    [/quote]



    You might want to un-install the HP "smart printing" plug-in from your web browser.
  • [quote name='Stefan van As' timestamp='1297842908' post='20698']

    You might want to un-install the HP "smart printing" plug-in from your web browser.

    [/quote]

    Welcome to the forum, JenMD!



    Please let us know whether that helps.
  • So far it seems to be working! Thanks for your help guys!



    Jen
  • That's great news, Jen! Thanks for updating the thread.

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